At FastSonic Ltd, we strive to ensure customer satisfaction with our IPTV subscription services. Please review our refund policy carefully before making a purchase.
1. Digital Product Policy
Our IPTV subscriptions are digital services and are delivered electronically. As such, all sales are considered final upon activation or delivery of service credentials.
2. No Returns
Since IPTV subscriptions are intangible, non-returnable products, we do not accept returns or exchanges once the service has been delivered or activated.
3. Refunds
Refunds will only be issued under the following conditions:
The service was not delivered due to a technical issue on our side.
You reported a major technical issue within 24 hours of purchase, and we were unable to resolve it.
You were charged more than once for the same subscription.
We do not offer refunds for the following:
Change of mind after purchase.
Incompatibility with your device or internet provider.
Issues caused by the use of unauthorized devices, VPNs, or blocked content by ISPs.
4. Requesting a Refund
To request a refund, please contact our support team within 24 hours of your purchase by providing:
